Since switching over our company’s CRM system to One Touch we haven’t looked back; besides the obvious benefit of a slick approach to scheduling, One Touch offers a host of additional benefits which are unrivalled in the market. Previously, our weekly pay roll was taking up to 15 hours to compile and process, and this is now down to a mere 3 hours all told. Similarly, quarterly KPIs were taking three full working days to collate and this has been reduced to a single day thanks to One Touch.
The system is efficient and accurate and has made the day to day operation of the company far more manageable than we could have imagined. An additional benefit to working with One Touch is the excellent technical support provided by the company, the responsiveness of the team to any queries has been outstanding and we could not recommend One Touch more highly.
Martin Whelan, MD Pioneer Homecare.