one solution to better care

Solutions

The Power Of One

If you manage and schedule carers, you’ll know how complex it can be to juggle all the variables. Who’s available? Where is the client based? What specialisations or experience are needed? What days and times does it involve?

OneTouch Health is a 360˚ management solution that brings together all of those involved in care, from administration to carer, from client to family member. By putting the carer at the centre of the platform, the OneTouch platform ensures that actual care delivery is the priority at all times. Care Providers always have a clear overview of their carers’ availability, ensuring that scheduling can be managed efficiently. Administrators, nurses, carers, family members all have direct and constant access to the information they need, from rostering to billing and payment. The result? More time, energy and focus on delivering care to those who need it allowing you to deliver a world class care experience.

CMS

One platform that supports the management of all your care delivery needs including Staff Data, Client Data, Rostering, Care Plans, Data Capture, HR and Financial Management

Client Scheduling - Patients and families can see who’s attending and when
Carer Scheduling - Carers know where they stand at all times
Time & Attendance - Hours are logged, absence and substitution are managed
Client & Carer details managed - Relevant client information such as medical and dietary details are securely managed, along with carer information
Data Protection & Compliance – Full explanation of what information is stored, how and why
Billing – generate invoices from system - smooth and integrated billing and payment processes
Payroll & Timesheet's – Carer login times updated in real-time via the Carer App
Financial Reporting – Comprehensive reporting available on request offering full transparency
HR Management – Management of holidays, sick leave and rostering. Carer assignments are made appropriate to their qualifications
Incident record keeping - Any incidents, medical or otherwise, are reported, recorded and acted upon appropriately
Training – online staff training videos - To ensure all stakeholders derive maximum benefit from One Touch, staff training videos are provided
Assessment Forms – All businesses have their own systems and identities. This feature allows you to design and build bespoke electronic forms for your company
eDocument Management & File Sharing - files are stored, managed and shared securely and easily through One Touch
One Touch Health provide a clear, thorough demonstration outlining how to use the system to the best advantage of patients, carers, families and administrators

Key Benefits:

Bringing new clients and carers into the system is simple
One Touch Health integrates easily with third party systems
We can customise One Touch Health to meet individual or specific care provider needs
Ongoing service and support – we listen our customers and learn from them

Carer

An easy single point application to manage your carers in real time in the field.

Nurses and carers can:

Clock in and out of appointments through One Touch
Any late clock-ins are flagged and recorded
Google maps can be integrated into the One Touch platform making patient locations easier to find and reach
View client information, schedules, automated timesheets, ADL and care plans
Update daily notes or assessments from a mobile device
Sign off on completion of pre-defined care tasks and add new ones as needed
Communicate directly with the admin team/care team and family members through:
- Task Manager
- Duty Tracking
- Handover Notes
- Comments To User Profile
- Private Messaging
Receive documents and images from admin via the filing cabinet function

Optimised or customised versions can be created for remote care teams and residential care teams to meet specific needs.

Family

One mobile app that allows family members to participate in, monitor and support their loved ones. Now more than ever it is important to keep our users connected. By enabling relatives to participate and monitor care this provides reassurance and can also help combat loneliness for our users.

One Touch gives you the following through your smart phone:

Your loved one’s Care Schedule
Their carer’s notes
Life Journals
Daily Diaries, detailing meals, medication etc.
Activity Tracker
Wellness Monitoring
Messaging - wherever you are you can send messages directly to the carer/nurse or your loved one
One-touch is also an easy way of sharing family events and staying in touch, through photos and video calling
Medication adherence - you will be alerted when medication has been given
Goal achievements. Any targets - therapeutic or otherwise - can be tracked, logged and updated through One Touch

Client

An easy access application that offers daily engagement relating to a clients care plan including notifications, allowing better client self-management.

The Client App includes a variety of organisational, therapeutic and communication facilities to help clients to operate to the best of their abilities:

Daily Diaries Life
Journals Customised
News Feeds
Cognitive Training
Wellness Tracking
Easy-to-use Touch Screen Technology
Video Calling
Assists self-management of care programmes

Bespoke solutions

Custom Built:

We understand that every homecare business has unique systems and areas of specialisation. Our team are ready and willing to customise and modify a version of our system to incorporate your specific needs.

Onboarding process

1. Evaluate Your Needs

2. Create Smart Tech Solutions

3. Support Your Business Growth

Solutions

The Power Of One